Integration and automation
Stop re-typing the same data into three different systems.
Ask most businesses where their staff time goes and you eventually arrive at the same answer: somebody is copying information out of one system and typing it into another. The website, the ERP, the courier portal, the accounts package, the stock spreadsheet.
It is slow, it is boring, and it is where mistakes get made.
How we approach it
We map the journey of a single order, or a single customer record, all the way through your business, and mark every point where a human retypes something a computer already knows. Then we connect those points in priority order, starting with the one that costs you the most.
We build integrations that are boring on purpose. They retry when a system is down, they log what they did, and they tell somebody when they cannot continue. Clever integrations fail quietly at two in the morning. Boring ones do not.
What you get
Data that moves by itself, fewer keying errors, and staff doing work that needs a person.
Questions we get asked
- Our systems have no API. Is integration still possible?
- Almost always. We have integrated systems via database views, file drops, screen automation and, once, a nightly email. It is less elegant, but it still removes the typing.
- How long does a typical integration take?
- Simple connections between two modern systems are commonly two to four weeks. Older or bespoke systems take longer, and we will tell you which yours is before you commit.
- What happens when one system goes down?
- We build integrations to queue and retry rather than fail silently, and to alert someone when they cannot continue. Knowing an integration has stopped is worth more than pretending it never will.